About the NCSA

The NCSA was founded in 2006 as an Industry Association and Certifying body for Newborn Care Specialists and to oversee ongoing education in the field of newborn care. With the initial business model it was decided by the Board to offer certification to all newborn care specialists who had the experience, references, background check, CPR certification and had taken an approved NCS course. Andrea Hedley is a Newborn Care Specialist herself with many years of experience but she does not offer NCS training as it was decided that for the NCSA to progress it was now important that it be a truly independent certifying body and have no affiliations with any of the NCS courses approved for certification. An advanced certification has been introduced and within the next year we will be introducing certifications for Sleep Training and Newborn Nannies.


To certify all newborn care specialists who meet the requirements and standard of excellence to be awarded NCSA Certification 

To oversee ongoing education in the field of newborn care and to raise the standard for quality in the Newborn Care Specialist industry

To assist and support NCSA members to be the best resource a family can hire.

To be an advocate for the Newborn Care Specialist industry as a whole.

To be a resource for Agencies and families so they can rely on the ease of knowing that through NCSA certification they can hire newborn care givers who are verified and entirely up to date with their knowledge and experience 

Meet our Managing Partner

Andrea Hedley AdvCNCS (NCSA)

Andrea moved from England to California in 2010.  Soon after settling in the San Francisco Bay Area she began her Postpartum Doula training with DONA, Lactation Educator training through CAPPA and continued her education with courses such as Infant Sleep Conditioning and Working with Multiples.

Andrea felt drawn to working with twin families and soon realized that whilst she enjoyed the postpartum doula ethos of working with the family as a whole and the focus often being on Mum’s needs, that a lot of her client families actually had different needs. Often the twin babies were premature and contracts would start in the NICU alongside parents, with the babies themselves having more specialized, even medical needs that the family requested support with during the transition from hospital and during the first few months at home.

Andrea began looking for more specialized baby focused training and soon found and completed a Newborn Care Specialist course and immediately felt that the role of a Newborn Care Specialist better fitted her work. Andrea has experience of working with micro-preemies as small as two pounds, is comfortable working with high profile families and has travelled internationally with client families.

Andrea is extremely passionate about continuing education and the importance of being able to offer the most up to date information and resources to client families. She is excited to be able to help other Newborn Care Specialists achieve their professional best and to raise the profile of the newborn care specialist industry both in America and overseas in her role as Managing Partner of the NCSA.
andrea hedley